Cancellation and Refunds

 

The Valley Concert Society regretfully announces the cancellation of the final concert of the
2019-20 season which was originally scheduled for Friday, May 1. We respect the need to avoid
large groups and recognize that it is impossible for the performers to travel at this time.
With respect to the money that you have paid, whether as subscriptions or as tickets to single
concerts, we are offering you two options.

1. You may choose to donate the value of your purchase and receive a tax receipt for that amount.
2. You may choose to receive a full refund.
You will notice that we are not offering to hold this money and credit it toward ticket or
subscription purchases for next season. There are three reasons for that. There remains a great
deal of uncertainty about when we will be able to resume normal activities, your circumstances
may change between now and then resulting in a change in your wishes, and by increasing the
number of options we will create an unnecessarily complicated bookkeeping situation in the
future.

The amount of the refund for each subscription will be one-third of the subscription’s value
rounded to the nearest dollar.
Regular $40
Senior $37
Student $12

We are offering two ways to receive your refund.1. Interac e-transfer.
2. Cheque in the mail.
We expect the refunds to begin going out in mid-April. If you wish to receive a refund by Interac
e-transfer, you do not need to anything. This is what we will do for anyone that we do not hear
from and for whom we do not have an email address. To those for whom we do not have an email
address, we will mail a cheque to the address we have on record.

For the following situations, please email us in the next week
at tickets@valleyconcertsociety.com to let us know your wishes.
1. If you wish to donate the value of your ticket or subscription.
2. If you wish to receive your refund by a cheque in the mail.
3. If you have any other particular requests about how the refund should be divided or redirected.

We appreciate your understanding in this situation and look forward to the day when we are able
to gather as a group to share the joys of live music. The plans for next season are in place. We
will let you know what is in the works over the next little while, including an exciting new
venture for us. We are not ruling out the possibility of rescheduling one or both of the cancelled
concerts, but cannot make any guarantees. Thank you for your interest in the music that we have
been offering over the past year.

We wish you good health and hope that we are able to meet you again in the fall with more
inspiring musical performances.
John Wiebe
President

The Valley Concert Society